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FAQ

If I have a question, how can I reach your team?

Don’t hesitate to contact us with any questions. For requests regarding backpack features, the collection, the brand and delivery, the MUB team can be reached at: cs@moralteam.com

Who is the MUB backpack designed for?

The MUB collection is designed for men and women looking for a functional backpack adapted to their active lifestyles.

How much does the backpack weigh?

The bag itself is only about 1.45 kg.

What guarantees do you offer with the bag?

We offer a two-year warranty on all products in the MUB collection. If you spot a fault with your item, we will happily replace or repair the defect considering a proper use has been made of the bag. For more information, go to our Garantee page.

Does your backpack qualify as carry-on luggage?

Yes, it does! We designed our product to meet the requirements of airline carry-on luggage. It’s a compact 32L backpack and is 47,5 cm high x 32cm wide x 20cm deep (20.5in x 12.6in x 7.9in). That's small enough to meet the requirements of even budget airlines!

What size laptop will it hold? How well is it protected?

The backpack and other bags from the MUB collection are designed with a generously-sized laptop compartment that fits a 17-inch laptop (PC and Mac). The laptop compartment is protected with a foam lining and with polar fleece.

How do your backpacks deal with heavy loads?

Many people suffer from back pain, that’s why our bags are designed to distribute weight across the hips and shoulders for comfort and improved mobility. The MUB backpack also has a thermoform back panel and is ergonomically shaped to fit your frame.

What colours are available?

Currently, our backpack is only available in black with a blue lining but, we are planning to expand the range to include new colours.

Can I carry a camera in my backpack?

Yes, its large main compartment is ideal for holding photography gear. We have received positive feedback from reporters that use our line of MUB travel bags to carry their equipment safely and conveniently.

Is it waterproof?

The material used in the construction of our backpacks is renowned for its durable and storm repellent qualities but, we cannot guarantee total water repellence. Thankfully, MUB backpacks include a rain cover to protect your bag.

What is the difference between the Backpack and the Commute?

The Commute backpack is manufactured to the same high standard and innovative functionality as the Backpack model with a lighter and more form fitting shape. The Commute does not have a thermoformed back panel, neoprene, reflective detailing and the top pocket organiser does not have integrated separators. Accessories including the toiletry bag, laundry bag and rain cover can be added as extra upon request.

Contact

I'm a distributor/retailer, how can I get in touch with you?

We are accepting inquiries regarding future distribution opportunities via email at: cs@moralteam.com